Objectives:

• Identify relevant responsibilities of a Case Manager
• Become familiar with monthly reporting requirements

Key Points:

Case Managers exist to support you and your mentoring relationship. They are your first line of defense and can help answer questions or concerns you might have. Case management refers to the “oversight practices employed by a program that lead to active mentor matches and successful Cadet placement” within the Post-Residential Phase.

Case Manager’s Duties

Case Managers work diligently to help mentors and mentees maintain their relationship through the post residential phase. They will:

• Maintain monthly communication with mentors and mentees through receipt of the monthly report
• Maintain contact with the mentor, mentee, and others who can verify placement activities
• Confirm mentee’s placement in work, military, school, or volunteer activities
• Follow mentee’s placement in the military
• If no monthly report is received, the case manager will call the mentor and/or parent for a verbal report
• Help with communication between mentor and mentee when needed
• Perhaps most importantly, Case Managers act as Cadet advocates, helping them to stay on the right track and make progress in attaining their P-RAP goals, assisting in NGYCP’s mission of producing program graduates with the skills, education, and self-discipline necessary to succeed as adults.